Terms & Conditions

TERMS AND CONDITIONS
INTRODUCTION
These terms and conditions set out the general terms under which we undertake our business.
1.
The specific conditions relating to particular assignments will be covered in your Engagement
Letter and Fee Terms.
APPLICABLE LAW
2. This engagement letter, the schedule of services and our standard terms and conditions of business
are governed by, and should be construed in accordance with UK law. Each party agrees that the
courts of the UK will have exclusive jurisdiction in relation to any claim, dispute or difference concerning
this engagement letter and any matter arising from it. Each party irrevocably waives any right to object
to any action being brought in those Courts, to claim that the action has been brought in an
inappropriate forum, or to claim that those Courts do not have jurisdiction.
AUTHORISATION AND REGISTRATION
3. We are registered with ACCA as chartered certified accountants and can be found on the register
of members (search ‘Aidhan’) at
https://www.accaglobal.com/gb/en/member/find-an-accountant/find-firm.html?isocountry=GB
BRIBARY ACT 2010
4. In accordance with the requirements of the Bribery Act 2010 we have policies and procedures in
place to prevent the business and its partners and staff from offering or receiving bribes.
CLIENT MONIES
5. We may, from time to time, hold money on your behalf. Such money will be held in trust in a client
bank account, which is segregated from the firm’s funds. The account will be operated, and all funds
dealt with, in accordance with the Clients’ Monies Rules of the Association of Chartered Certified
Accountants. These rules can be found on the ACCA website at
http://www.accaglobal.com/en.html
.
6. Fees paid by you in advance for professional work to be performed and clearly identifiable as such
shall not be regarded as clients’ monies.
COMMISSIONS OR OTHER BENEFITS
7. In some circumstances, commissions or other benefits may become payable to us in respect of
transactions which we arrange for you. Where this happens we will notify you in writing of the amount
and terms of payment. The same will apply where the payment is made to or transactions are
arranged by a person or business connected with ours.
COMMUNICATION
8. Unless you instruct us otherwise we may, where appropriate, communicate with you and with third
parties via email or by other electronic means. The recipient is responsible for virus checking emails and
any attachments.
9. With electronic communication there is a risk of non-receipt, delayed receipt, inadvertent
misdirection or interception by third parties. We use virus-scanning software to reduce the risk of
viruses and similar damaging items being transmitted through emails or electronic storage devices.
However electronic communication is not totally secure and we cannot be held responsible for damage
PREVIEW
Letter of Engagement in relation to
Proposal #Aidhan1574
Aidhan Accountancy is trading style of Aidhan Financial Services Ltd which is a member of the
Association of Chartered Certified Accountants (ACCA). Company registered in England and
Wales as Company Number 04953002
Page 9 of 15
or loss caused by viruses nor for communications which are corrupted or altered after despatch. Nor
can we accept any liability for problems or accidental errors relating to this means of communication
especially in relation to commercially sensitive material. These are risks you must bear in return for
greater efficiency and lower costs. If you do not wish to accept these risks please let us know and we
will communicate by paper mail, other than where electronic submission is mandatory.
10. Any communication by us with you sent through the post is deemed to arrive at your postal
address two working days after the day that the document was sent.
CONFIDENTIALITY
11. Communication between us is confidential and we shall take all reasonable steps to keep
confidential your information except where we are required to disclose it by law, by regulatory bodies,
by our insurers or as part of an external peer review. Unless we are authorised by you to disclose
information on your behalf this undertaking will apply during and after this engagement.
12. We may, on occasions, subcontract work on your affairs to other tax or accounting professionals.
The subcontractors will be bound by our client confidentiality terms.
13. We reserve the right, for the purpose of promotional activity, training or for other business purpose,
to mention that you are a client. As stated above we will not disclose any confidential information.
CONFLICTS OF INTEREST
14. We will inform you if we become aware of any conflict of interest in our relationship with you or in
our relationship with you and another client. Where conflicts are identified which cannot be managed in
a way that protects your interests then we regret that we will be unable to provide further services.
15. If there is a conflict of interest that is capable of being addressed successfully by the adoption of
suitable safeguards to protect your interests then we will adopt those safeguards. Where possible this
will be done on the basis of your informed consent. We reserve the right to act for other clients whose
interests are not the same as or are adverse to yours subject of course to the obligations of
confidentiality referred to above.
CONTRACTS (RIGHTS OF THIRD PARTIES) ACT 1999
16. The advice and information we provide to you as part of our service is for your sole use and not for
any third party to whom you may communicate it unless we have expressly agreed in the Engagement
letter that a specified third party may rely on our work. We accept no responsibility to third parties,
including any group company to whom the engagement letter is not addressed, for any advice,
information or material produced as part of our work for you which you make available to them. A
party to this agreement is the only person who has the right under the Contracts (Rights of Third
Parties) Act 1999 to enforce any of its terms.
DATA PROTECTION ACT 1998 and 2018
17. We confirm that we will comply with the provisions of the Data Protection Act 1998 together with
successor legislation incorporating GDPR and the Data Protection Act 2018, when processing personal
data about you and your family. In order to carry out the services of this engagement and for related
purposes such as updating and enhancing our client records, analysis for management purposes and
statutory returns, legal and regulatory compliance and crime prevention we may obtain, process, use
and disclose personal data about you.
DISENGAGEMENT
PREVIEW
Letter of Engagement in relation to
Proposal #Aidhan1574
Aidhan Accountancy is trading style of Aidhan Financial Services Ltd which is a member of the
Association of Chartered Certified Accountants (ACCA). Company registered in England and
Wales as Company Number 04953002
Page 10 of 15
18. Should we resign or be requested to resign a disengagement letter will be issued to ensure that our
respective responsibilities are clear.
19. Should we have no contact with you for a period of 6 months or more we may issue a
disengagement letter and hence cease to act.
ETHICAL GUIDELINES
20. We are bound by the ethical guidelines of the Association of Chartered Certified Accountants, and
accept instructions to act for you on the basis that we will act in accordance with those ethical
guidelines. A copy of these guidelines can be viewed at our offices on request or can be seen at
www.accaglobal.com. We will not be liable for any loss, damage or cost arising from our compliance
with statutory or regulatory obligations.
FEES
21. We operate fixed and/or monthly fees, quoted in advance. Please refer to your Fees Schedule for a
breakdown of these.
22. In some cases, you may be entitled to assistance with your professional fees, particularly in relation
to any investigation into your tax affairs by HMRC. Assistance may be provided through insurance
policies you hold or via membership of a professional or trade body. Other than where such assurance
was arranged through us you will need to advise us of any such insurance cover that you have. You will
remain liable for our fees regardless of whether all or part are liable to be paid by your insurers.
23. We issue our invoices for any work completed. It is a condition of our engagement and service that
all our pre-agreed fees are collected via GoCardless, an electronic payment system. Our fees are
exclusive of VAT which will be added where it is chargeable. Any disbursements we incur on your behalf
and expenses incurred in the course of carrying out our work for you will be added to our invoices
where appropriate.
24. Unless otherwise agreed to the contrary our fees do not include the costs of any third party,
counsel or other professional fees.
25. It is our normal practice to ask clients to pay by ‘upon completion’ of the ad hoc piece of work being
completed before any submission to HMRC / Companies House is made. Monthly fee services are
collected on a monthly basis.
26. We reserve the right to charge interest on late paid invoices at the rate of 2% above bank base
rates under the Late Payment of Commercial Debts (Interest) Act 1998. We also reserve the right to
suspend our services or to cease to act for you on giving written notice if payment of any fees is
unduly delayed. We intend to exercise these rights only where it is fair and reasonable to do so.
27. If you do not accept that an invoiced fee is fair and reasonable you must notify us within 21 days of
receipt, failing which you will be deemed to have accepted that payment is due.
28. In the case of a dispute over the level of fees charged we reserve the right to require that the
matter is dealt with through arbitration. We recommend that arbitration is undertaken by the fee
arbitration service provided by ACCA for members. The fee arbitrator will be appointed by the ACCA
president; the fee will be as negotiated with the ACCA arbitrator.
IMPLEMENTATION
29. We will only assist with implementation of our advice if specifically instructed in writing.
PREVIEW
Letter of Engagement in relation to
Proposal #Aidhan1574
Aidhan Accountancy is trading style of Aidhan Financial Services Ltd which is a member of the
Association of Chartered Certified Accountants (ACCA). Company registered in England and
Wales as Company Number 04953002
Page 11 of 15
INTELLECTUAL PROPERTY RIGHTS
30. We will retain all copyright in any document prepared by us during the course of carrying out the
engagement save where the law specifically provides otherwise.
INTERPRETATION
31. If any provision of the engagement letter or schedules is held to be void, then that provision will be
deemed not to form part of this contract.
32. In the event of any conflict between these terms of business and the engagement letter or
appendices, the relevant provision in the engagement letter or schedules will take precedence.
INVESTMENT SERVICES
33. Investment business is regulated under the Financial Services and Markets Act 2000.
34. If, during the provision of professional services to you, you need advice on investments, including
insurances, we may have to refer you to someone who is authorised by the Financial Services
Authority or licensed by a Designated Professional Body as we are not.
LIEN
35. Insofar as permitted to do so by law or professional guidelines, we reserve the right to exercise a
lien over all funds, documents and records in our possession relating to all engagements for you until all
outstanding fees and disbursements are paid in full.
LIMITATION OF LIABILITY
36. We will provide our services with reasonable care and skill. Our liability to you is limited to losses,
damages, costs and expenses caused by our negligence or wilful default.
37. Exclusion of liability for loss caused by others
We will not be liable if such losses, penalties, surcharges, interest or additional tax liabilities are due to
the acts or omissions of any other person or due to the provision to us of incomplete, misleading or
false information or if they are due to a failure to act on our advice or a failure to provide us with
relevant information.
38. Exclusion of liability in relation to circumstances beyond our control
We will not be liable to you for any delay or failure to perform our obligations under this engagement
letter if the delay or failure is caused by circumstances outside our reasonable control.
39. Exclusion of liability relating to the discovery of fraud etc
We will not be responsible or liable for any loss, damage or expense incurred or sustained if
information material to the service we are providing is withheld or concealed from us or wrongly
misrepresented to us or from fraudulent acts, misrepresentation or wilful default on the part of any
party to the transaction and their directors, officers, employees, agents or advisers. This exclusion shall
not apply where such misrepresentation, withholding or concealment is or should (in carrying out the
procedures which we have agreed to perform with reasonable care and skill) have been evident to us
without further enquiry.
40. Indemnity for unauthorised disclosure
You agree to indemnify us and our agents in respect of any claim (including any claim for negligence)
PREVIEW
Letter of Engagement in relation to
Proposal #Aidhan1574
Aidhan Accountancy is trading style of Aidhan Financial Services Ltd which is a member of the
Association of Chartered Certified Accountants (ACCA). Company registered in England and
Wales as Company Number 04953002
Page 12 of 15
arising out of any unauthorised disclosure of our advice and opinions, whether in writing or otherwise.
This indemnity will extend to the cost of defending any such claim, including payment at our usual rates
for the time that we spend in defending it.
41. Limitation of aggregate liability
You have agreed that you will not bring any claim of a kind that is included within the subject of the limit
against any of our principals or employees; on a personal basis.
MONEY LAUNDERING REGULATIONS 2007
42. In accordance with the Proceeds of Crime Act and Money Laundering Regulations 2007 you agree
to waive your right to confidentiality to the extent of any report made, document provided or
information disclosed to the Serious Organised Crime Agency (SOCA).
43. You also acknowledge that we are required to report directly to SOCA without prior reference to
you or your representatives if during the course of undertaking any assignment the person undertaking
the role of Money Laundering Reporting Officer becomes suspicious of money laundering.
44. As with other professional services firms, we are required to identify our clients for the purposes of
the UK anti-money laundering legislation. We may request from you, and retain, such information and
documentation as we require for these purposes and/or make searches of appropriate databases.
45. Copies of such records will be maintained by us for a period of at least five years after we cease to
act for the business.
NOTIFICATION
46. We shall not be treated as having notice, for the purposes of our accounts & tax responsibilities, of
information provided to members of our firm other than those engaged on the specific assignment
(for example, information provided in connection with accounting, taxation and other services).
PERIOD OF ENGAGEMENT AND TERMINATION
47. Unless otherwise agreed in the engagement covering letter our work will begin when we receive
your implicit or explicit acceptance of that letter. Except as stated in that letter we will not be
responsible for periods before that date.
48. Each of us may terminate this agreement by giving not less than 30 days notice in writing to the
other party except where you fail to cooperate with us or we have reason to believe that you have
provided us or HMRC with misleading information, in which case we may terminate this agreement
immediately. Termination will be without prejudice to any rights that may have accrued to either of us
prior to termination.
49. In the event of termination of this contract, we will endeavour to agree with you the arrangements
for the completion of work in progress at that time, unless we are required for legal or regulatory
reasons to cease work immediately. In that event, we shall not be required to carry out further work
and shall not be responsible or liable for any consequences arising from termination.
PROVISION OF SERVICES REGULATIONS 2009
50. In accordance with our professional body rules we are required to hold professional indemnity
insurance. Details about the insurer and coverage is available upon request from the principal in
charge.
QUALITY OF SERVICE
PREVIEW
Letter of Engagement in relation to
Proposal #Aidhan1574
Aidhan Accountancy is trading style of Aidhan Financial Services Ltd which is a member of the
Association of Chartered Certified Accountants (ACCA). Company registered in England and
Wales as Company Number 04953002
Page 13 of 15
51. We aim to provide a high quality of service at all times. If you would like to discuss with us how our
service could be improved or if you are dissatisfied with the service that you are receiving please let us
know by contacting Sandip Patel.
52. We undertake to look into any complaint carefully and promptly and to do all we can to explain the
position to you. If we do not answer your complaint to your satisfaction you may take up the matter
with the Association of Chartered Certified Accountants.
RELIANCE ON ADVICE
53. We will endeavour to record all advice on important matters in writing. Advice given orally is not
intended to be relied upon unless confirmed in writing. Therefore, if we provide oral advice (for
example during the course of a meeting or a telephone conversation) and you wish to be able to rely
on that advice, you must ask for the advice to be confirmed by us in writing.
RETENTION OF RECORDS
54. You have a legal responsibility to retain documents and records relevant to your tax affairs. During
the course of our work we may collect information from you and others relevant to your affairs. We will
return any original documents to you if requested. Documents and records relevant to your affairs are
required by law to be retained as follows:
INDIVIDUALS, TRUSTEES & PARTNERSHIPS
with trading or rental income: 5 years and 10 months after the end of the tax year;
otherwise: 22 months after the end of the tax year; Companies, LLPs and other corporate
entities
6 years from the end of the accounting period;
Whilst certain documents may legally belong to you we may destroy correspondence and other
1.
papers that we store, electronically or otherwise, which are more than 7 years old. You must tell
us if you require the return or retention of any specific documents for a longer period.
THIRD PARTY
55. Any advice we give you will be supplied on the basis that it is for your benefit only and shall not be
disclosed to any third party in whole or part without our prior written consent. It may not be used or
relied upon for any other purpose or by any other person other than you without our prior written
consent. If our advice is disclosed to any third party (with or without our consent), then we accept no
responsibility or liability to that third party for any consequences that may arise to them, should they
rely on the advice.
56. If it is proposed that any documents or statement which refer to our name, are to be circulated to
third parties, please consult us before they are issued.
TIMETABLE
57. The services we undertake to perform for you will be carried out on a timescale to be determined
between us on an ongoing basis.
58. The timing of our work will in any event be dependent on the prompt supply of all information and
documentation as and when required by us.

Grow & Give Back

We believe in growth and giving back to our community. A percentage of every penny we make goes straight to our charitable partner Nishkam SWAT, serving the homeless in London

Aidhan is a trading style of Aidhan (Financial Services Ltd), a limited company registered in England under company number 04953002. Our registered office is: Aidhan, 199 Bishopsgate, London EC2M 3TY
Disclaimer – all our content is for general guidance only and does not constitute formal advice. We always recommend you take advice. 

© Aidhan Financial

2020